Dubai’s biggest bank has warned customers to beware of a new phishing email scam which claims to offer VAT refunds.
Emirates NBD warned that an email with the subject line VAT Refund Notification, claiming to be from the bank, should not be opened.
“We urge you to be highly vigilant and always check the source before clicking on any links or attachments in e-mails,” the bank said on its website.
It added that Emirates NBD would never ask for personal details such as account number, online and mobile banking credentials, and debit or credit card details.
The warning was applauded by Jeff Ogden, general manager – Middle East at Mimecast, who said: “VAT refund scams are simple in nature but are a good indication of the frequency, variety and the regional specificity of email impersonation attacks.
“Although these initial attacks don’t appear to carry malware, stolen credentials or personal information can be used for follow-up attacks on all types of organisations. Consumer and employee awareness is important to help stop these cyber-attacks and it’s great to see Emirates NBD on the educational count-offensive with prompt warnings and videos on social media.”
Mimecast’s second-annual State of Email Security report revealed that more than 90 percent of global organisations reported the volume of phishing attacks have increased or stayed the same in past 12 months.
Mimecast is an international company specialising in cloud-based email management for Microsoft Exchange and Microsoft Office 365, including security, archiving, and continuity services to protect business mail.